Frequently Asked Questions
Everything you need to know about your WOSADO shopping experience.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order is dispatched.
What is your return policy?
We offer a 30-day return window for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your products cruelty-free?
Yes, WOSADO is committed to ethical sourcing. All of our products are 100% cruelty-free and have not been tested on animals.
Can I change or cancel my order?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order may have already entered the fulfillment process.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.